ChatGPT Work is OpenAI's agent built into ChatGPT: you set a goal, it gathers context from your tools, plans the steps and returns a finished file, spreadsheet, deck or report. It runs on GPT-5.6 and sits on Codex technology. The desktop app opens it to every plan, free tier included, while web and mobile access requires a paid subscription.
ChatGPT Work builds documents, spreadsheets, slide decks, PDFs and even small sites from your files, connected apps and the browser. The agent splits the mission into steps, can keep going for hours and checks in whenever a decision calls for your judgment.
Picture the typical scene: you drop in your meeting notes and type something like compare these three vendors with criteria, scores and risks. You head out for lunch, the file is waiting when you get back (a quick proofread before it reaches your boss remains wise).
Scheduled tasks push the idea further: every Monday, the agent can review what changed in Slack and Google Drive on a project and refresh the meeting agenda. Zapier built a lead-review system on Work that traces thousands of prospects a month; Virgin Atlantic used it to benchmark customer journeys against competitors in hours instead of weeks.
Work is one of three modes inside ChatGPT, next to Chat and Codex, and the switch sits right in the message box. Your existing Projects feed context into a Work chat.
A quick word on lineage: the agent runs on Codex technology, which 5 million people fire up every week, over a million of them outside software development. That engine is what lets Work chain steps and produce real files rather than long answers.
| Mode | Role | Sample request |
|---|---|---|
| Chat | Fast conversational help | Summarize an article, weigh two options |
| Work | Long tasks with a finished output | Build an analysis spreadsheet from your notes |
| Codex | Code and technical tasks | Fix a bug, run tests |
ChatGPT Work is not sold separately: it comes bundled with ChatGPT plans. On macOS and Windows, every plan gets it, free tier included; on web and mobile, it takes Plus, Pro, Business, Enterprise or Edu. Usage mirrors the Codex structure, an included allowance plus optional paid credits.
For teams, ChatGPT Business runs $20 per seat per month billed annually ($25 monthly, two-seat minimum) and never trains models on your data; Enterprise is quote-only. OpenAI adjusts these figures over time, so treat the official pricing page as the final word.
Yes, in the macOS and Windows desktop app, where every plan gets access, free tier included. On web and mobile it takes a Plus, Pro, Business, Enterprise or Edu subscription. Either way, usage is capped by an included allowance, expandable with paid credits following the same structure as Codex.
It did: Work took over from the 2025 agent mode with a wider scope, finished files (spreadsheets, decks, PDFs, sites), scheduled tasks, access to desktop apps and a live voice interface in the desktop app. Your existing Projects stay in place and feed context into Work chats.
On Business and Enterprise plans, your content is never used to train models, and that is the contractual default. On desktop, a local mode keeps chats on your machine, handy for sensitive files, while cloud mode syncs sessions across web, mobile and computer.
Both share the same agent engine, but Codex stays dedicated to software: writing code, running tests, handling a repository, with its own separate history. Work covers office output, research, analysis, documents and decks. You move between the two from the same app depending on the task.
Verdict: If your week disappears into turning notes into decks and exports into spreadsheets, this agent buys those hours back; teams already paying for ChatGPT can flip the switch to Work on their very next report.
ChatGPT 
ClickUp 
Gamma App 
