Lindy.ai
#32 in AI Agents
« An AI agent creator that automates your daily tasks. Manage emails, meetings and customer support with intelligent assistants that integrate with all your business tools »
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Lindy.ai: AI employees you brief in plain English
Lindy.ai is a no-code platform for building AI agents that take over repetitive work: inbox triage, meeting notes, lead follow-up, CRM updates. The company behind it was founded in San Francisco by Flo Crivello and has raised around $50 million from backers including Menlo Ventures, Coatue and Battery. A permanent free plan does not exist; you get a 7-day trial, then the cheapest subscription runs $49.99 per month. Freelancers and small sales, support or recruiting teams write the job description, the agent clocks in.
Pros
- Agents built from a plain-language brief
- Connects to over 2,300 apps
- Email drafts that pick up your tone
- Around 100 ready-made agent templates
Cons
- No permanent free plan, only a 7-day trial
- Credit consumption is hard to predict
- Very complex flows take patience to tune
Brief the agent, plug in the apps, let it run
Creating a Lindy agent means describing its job in everyday words, then wiring up triggers and apps from a catalog of over 2,300 connections. You type "read my incoming mail, sort it by urgency and draft replies", you hook up Gmail, and the agent starts its shift.
Around 100 templates speed things up: a note-taker that joins Zoom, Google Meet or Teams, an inbox triager, a lead researcher, even a browser-driving mode for apps with no API. Compared with classic automation recipes in the style of Zapier or Make, the difference is judgment: the agent reads context instead of firing fixed rules, and after some feedback its drafts start sounding like you.
Building a no-code research agent in Lindy, step by step
Lindy.ai on the job: sales, support and operations
Sales, customer support and back-office operations are where Lindy.ai earns its keep. On G2 the platform holds 4.9/5 across roughly 170 reviews, with ease of use cited far ahead of anything else, 125 mentions (yes, somebody counted). One recurring example: a contract gets signed in the CRM, and the agent sends the welcome email, creates the shared folder and books the kickoff call.
| Profile | What the agent handles |
|---|---|
| Freelancer, consultant | Inbox triage, calendar, meeting prep |
| Sales team | Lead research, qualification and follow-up |
| Customer support | Email or chat replies, escalation to a human |
| Operations | Client onboarding from signature to first call |
What Lindy.ai costs, credits included
Lindy.ai can be tried free for 7 days, no credit card, with Plus-level features. After that, three subscriptions: Plus at $49.99 per month for two inboxes, Pro at $99.99 with triple the usage plus browser automation, Max at $199.99 with seven times the usage and five inboxes.
Then comes the touchy part: credits. Every action burns some, and heavy tasks burn a lot, with some subscribers reporting an emptied monthly quota in two weeks. Voice agents are billed separately at $0.19 per minute plus $10 monthly per phone number. These figures shift with each update, so treat the official pricing page as the only source of truth.
Frequently asked questions
Is Lindy AI free?
No, a permanent free plan no longer exists. Lindy.ai grants a 7-day trial with Plus-level access and no credit card at signup, after which a paid subscription becomes mandatory. Older write-ups still mention a free tier with monthly credits, but that entry point has been retired in favor of the trial alone.
What is the difference between Lindy AI and Zapier?
Zapier chains deterministic triggers and actions across 7,000+ apps without any interpretation. Lindy.ai layers language-model agents on top: they read context, write in your tone and decide the next step on their own. Plenty of teams run both side by side, fixed rules on one hand, judgment calls on the other.
Is Lindy AI safe for company data?
For everyday office work, yes: the platform complies with GDPR, SOC 2, HIPAA and PIPEDA, and every agent gets granular access controls. Human approval steps can be inserted before any sensitive action. For heavily regulated, customer-facing flows at scale, a specialized system running alongside it remains the wiser setup.
Verdict: Overloaded freelancers and small sales or support teams will have a first AI employee on duty within an evening thanks to Lindy.ai. For high-volume, fully deterministic pipelines, pairing it with Make or n8n rounds out the toolkit.
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